Returns and Exchanges
If there is a problem with your item, please contact us as soon as you can.
Please note that all orders from Trendy are non refundable and we do not offer any returns.
However, if you discover an item has a manufacturer’s defect or was damaged during transit, we will accept the item for return or exchange. In this case, please contact us within 15 days, so we can give you a return authorization number. Unfortunately, we do not provide refunds/credits for shipping/handling charges.
All damaged merchandise must be returned in its original condition. Meaning that the merchandise is unworn, unused, unwashed, in its original packaging and that you include a copy of the invoice or packing slip with your reason for return.
Shipping charges incurred for exchanges will be billed to customer who placed the original order, unless otherwise specified.
Need to reach us?
Get in touch with us here.